Assistant Auto Center Manager- Panama City, FL - Sears (Panama City, FL) in Panama City, Florida For Sale
This position is responsible for assisting the Auto Center Manager in managing the Auto Center and Associates. The Assistant Manager ensures consistent, timely and accurate service delivery to customers by building, supervising and training a high performance selling and service team. The Assistant Manager works closely with the Auto Center Manager as well as the Auto Center District Manager to ensure achievement of business goals and great customer service on a daily basis. This includes, but is not limited to, management of Associates; analyses and driving of sales volume, customer service, profitability and performance; identification and solution of business problems; creation and implementation of competitive strategies; managing productivity standards; and other responsibilities as assigned by the Auto Center Manager or the Auto Center District Manager. Assists Auto Center Manager in management of Auto Center and staff and other management duties as assigned. The Assistant Manager is expected to spend a portion of his/her time on management duties on a daily and weekly basis which will vary by the unit's sales volume and team size. The Assistant Manager will be part of the Sales team and will spend portions of his/her day selling based on the unit's sales volume and team size.
* Assists in planning and strategy to lead Auto Center to ensure achievement of business goals in sales and service.
* Teaches, Managers and provides positive and constructive feedback.
* Plans, directs and supervises the work and productivity levels of Associates to ensure standards are met or exceeded.
* Recognizes, encourages and acknowledges excellent customer service.
* Performs as the Customer Experience Manager on duty.
* Ensures delivery of speed and expertise to the customer through assistance in management of day to day business processes and programs.
* Responsible for determining appropriate outcomes to customer issues and concerns by making sound business decisions
* Achieves personal sales and service goals and helps team in achieving the same.
* Delivers speed and expertise to the customer through daily execution of business processes and programs.
* Communicates accurately with service technicians to ensure timely delivery of the specified service.
* Miscellaneous duties as assigned.
* Valid Drivers License. Education/Training:
* Preference given to candidates with a Bachelors level degree or equivalent experience.
* High School degree/Technical School degree required.
* Automotive sales or service education and training helpful but not necessary.
EOE Minorities / Females / Protected Veterans / Disabled
*Requisition ID:* xxxx35BR
*Job Function:* Automotive
*Employment Category:* Regular, Full-time
*State:* Florida (FL)
*State or Province/City:* PANAMA CITY
*Location:* 731 HWY 231,PANAMA CITY, FL xxxx5, US
*Post Code:* xxxx5
*Post Date:* 07/17/xxxx
*Brand:* Sears
*Business Unit:* Stores - Auto Centers
*Store:* xxxx5: Sears Auto Center
Source: http://www.jobs2careers.com/click.php?id=xxxxxxxx09.96